Appointment Process

PLEASE NOTE > We have changed online booking providers from Health Engine, to Appointuit. Please register via our website, then you can book from this website or download the smart phone app to book online whenever suits you.  If you have troubles registering, please contact the Appointuit support available at the bottom of the booking screen, or ring the clinic 03 9842 2555. For more information please see our our patient information sheet. 

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Appointments are required, and can be made by ringing the clinic on 9842 2555, online by clicking here, or in person at the clinic with reception. A standard consultation is 15 minutes, you will need to book a longer appointment if required.

Some doctors will require a longer appointment (30 mins) for the following;
Multiple health issues, Surgical Procedures, Pap smears, Travel Advice, Some care plans, Health Checks

If you are unsure of how long your appointment should be, please ring the clinic on 9842 2555 and a receptionist will be able to help you.

A reminder text message will be sent the day before a longer appointment, unless no mobile number is recorded in which case a receptionist will ring to confirm.

New Patients are always welcome at North Mitcham Clinic and we look forward to assisting you achieve a full and healthy lifestyle.
If you are a new patient to our practice please phone 9842 2555.

The Doctors of this Clinic strive to provide the best possible care. Although we try to book appointments accordingly, some situations and problems are unprecedented, causing occasional wait times.  If we are running late we ask your understanding, in the knowledge that you too will receive the same personal and careful attention. If you feel that you may require longer than the standard 15 minute consultation, then you are welcome to book a longer time.

After Hours

For those who find it difficult to attend the doctor during normal office hours, North Mitcham Clinic is open until around 7:30pm (dependent on appointments)  Monday to Thursday, from 8:00am until around 6:00pm (dependent on appointments) and from 9:00am-12:00pm on Sat mornings. Please note, additional fees may incur for appointments after 6:00pm and on Saturdays. Please telephone our reception staff to make an appointment.

For attention outside of our normal operating hours, the After Hours clinic is open until midnight every night and is located at 36 Wellington Road Box Hill, no appointment necessary. Our Locum service outside of these hours is Doctor Doctor, Ph 132660, for home visits which are bulk billed.